Please reach out to firstname.lastname@example.org or click the live chat icon in the bottom right of the screen so our Customer Support team can assist you.
- Items must be sent back within 10 days of the delivery date.
- Items must be unworn, unused, unwashed, and have any original tags attached.
- Please do not attempt to send frozen food items back to us!
- You are responsible for any and all shipping and handling charges to send the item(s) back to CAULIPOWER and reship any exchange items.
- CAULIPOWER is not liable for any packages that may become lost or stolen in-transit. Please keep your proof of postage and/or tracking number when shipping back your return or exchange.
- Returns and exchanges are processed within 1-5 business days after your item(s) are delivered to us.
- You will receive a refund notification from us when your return has been processed, and refunds will take an additional 1-3 business days to credit back to your original form of payment.