Online Orders

  • Do you charge sales tax?

    We charge the appropriate product category sales tax as mandated by law that will be automatically calculated at checkout.
  • How do I cancel my order?

    Please reach out to help@eatcaulipower.com or click the live chat icon in the bottom right of the screen so our Customer Support team can assist you. We are not able to cancel your order once it has been shipped.
  • How do I change my order?

    Please reach out to help@eatcaulipower.com or click the live chat icon in the bottom right of the screen so our Customer Support team can assist you. We are not able to change your order once it has been shipped.
  • How do I return damaged Items?

    Damaged, defective, or incorrect items must be reported within 3 days of delivery. If we make a mistake on your order, we’ll be happy to correct it! Please reach out to help@eatcaulipower.com  or click the live chat icon in the bottom right of the screen so our Customer Support team can arrange a...
  • How do I track my order?

    Once your order is shipped you will receive an email which will include a tracking link. You can also view these details in your Online Order History
  • What are my shipping options?

    All orders that contain frozen food are shipped via FedEx. Shipping is only available within the United States, we are unable to ship food orders to Alaska, Hawaii, or U.S. territories at this time. All merchandise orders are shipped using USPS Priority Mail. Price will be automatically calculat...
  • What is your return and exchange policy?

    Please reach out to help@eatcaulipower.com  or click the live chat icon in the bottom right of the screen so our Customer Support team can assist you. Items must be sent back within 10 days of the delivery date. Items must be unworn, unused, unwashed, and have any original tags attached. Please ...
  • What payment methods do you accept?

    We accept all major credit cards (Visa, Mastercard, American Express, and Discover).
  • When will my order ship?

    All orders will ship within 1 - 5 business days from the date of your order confirmation. Once your order is shipped you will receive an email which will include a tracking link.